kg996's Privacy Policy
Your personal information is completely safe with us. Learn in detail here how we collect, use, and store your data.
January 2026
This Privacy Policy ("Policy") applies to the website kg996.cam operated by kg996 ("we", "our", "platform"). This Policy explains how personal information of Bangladeshi users ("you", "your") is collected, processed, stored, and protected. By using our services, you consent to the terms of this Policy.
What Information We Collect
kg996 collects various types of information from its users. This collection is done solely for the purpose of improving service quality and complying with applicable laws.
Identity Information
Information you provide during the registration process includes:
- Full name
- Date of birth (for age verification)
- National ID card or passport details
- Current address
- Email address
- Mobile number
Financial Information
We collect the following information to process transactions:
- bKash, Nagad, or Rocket account number
- Records of deposit and withdrawal transactions
- Balance history
- Bonus and promotion usage details
Gaming Activity Information
To improve your gaming experience, we collect:
- Game play history and results
- Betting amounts and patterns
- Preferred games and categories
- Session duration and frequency
Technical Information
Information collected automatically when you visit the site:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Page views and click data
How Your Information Is Used
kg996 uses your information only for the following legitimate purposes. We do not use your information for any unnecessary or inappropriate purpose.
- Account Management: To create, verify, and maintain your account.
- Age Verification: Applicable only to those aged 21 or above — the necessary information is used to confirm age.
- Transaction Processing: To complete financial transactions for deposits, withdrawals, and bonus payments.
- Customer Support: To resolve your questions, complaints, and requests via 24/7 live chat and email.
- Security and Fraud Prevention: To protect accounts and detect suspicious activity.
- Responsible Gaming: To analyze your gaming behavior, identify potential risks, and provide necessary support.
- Personalized Experience: To recommend games and provide relevant offers based on your preferences.
- Legal Obligations: To comply with applicable laws and regulations.
- Platform Improvement: To enhance site performance and user experience.
Cookies and Tracking Technologies
kg996 uses cookies and similar tracking technologies on its website. Cookies are small data files stored on your device.
Essential Cookies
Essential for the basic functionality of the site. These cookies store your login session, security tokens, and language preferences. Without them, the site will not function properly.
Analytics Cookies
These cookies are used to understand how users interact with the site. They help measure the number of visits, page popularity, and traffic sources.
Preference Cookies
Stores your preferred games, interface settings, and customization information so that your experience is improved on future visits.
Cookie Controls
You can disable cookies at any time by changing your browser settings. However, disabling some cookies may limit the site's functionality.
Data Security Measures
kg996 treats the security of your personal information as its highest priority. We adopt industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology, which keeps information exchanged between you and our servers secure.
- Data Encryption: High-grade encryption is used when storing sensitive information such as passwords and financial details.
- Access Controls: Staff access to your information is strictly controlled and limited only to what is required for their work.
- Regular Security Reviews: Our security measures are regularly tested and updated.
- Suspicious Activity Monitoring: Unusual transactions and account activity are detected through automated systems.
Note: No method of transmitting information over the internet is 100% secure. We make every effort to provide maximum protection, but we cannot guarantee complete security. Keep your account password confidential and do not share it with anyone.
Sharing Information with Third Parties
kg996 does not sell your personal information to any third party. However, limited information may be shared in certain specific circumstances:
- Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive the information necessary to complete transactions. They follow their own privacy policies.
- Service Providers: Technology and service providers that support our services, such as hosting, security, and analytics services, may access limited and necessary information.
- Law Enforcement Agencies: Information may be provided in accordance with applicable law upon a court order or a lawful request from a government authority.
- Fraud Prevention: Relevant information may be shared with verification agencies to protect accounts and prevent fraud.
Strict contractual terms are imposed on all third-party data sharing arrangements, requiring them to ensure proper protection of your information.
Your Rights
You have the following rights regarding your personal information. Contact us to exercise these rights.
Right to Access Information
You may request to know what information we have collected about you. We will provide this information to you within a reasonable time.
Right to Correct Information
If there is any error in your information, you may request a correction. Information can be updated through account settings or live chat.
Right to Delete Information
In certain circumstances you may request the deletion of your personal information, however some information may need to be retained due to legal obligations.
Right to Object to Processing
You may object to marketing communications or certain types of processing. Your request will be considered on reasonable grounds.
Right to Data Portability
You may request to receive your information in a structured, machine-readable format.
Right to Restrict Processing
In certain cases you may request that processing of your information be temporarily suspended.
To exercise these rights, contact us at: [email protected] or use the live chat feature on the website.
Data Retention Period
kg996 retains your information only for as long as necessary. The retention period depends on the type of information and applicable legal requirements.
- Account Information: For as long as your account is active and for the period required to meet applicable legal obligations after closure.
- Transaction Records: Financial transaction records are retained in accordance with legal requirements.
- Communication Records: Records of your communications with customer support are retained to ensure service quality.
- Technical Logs: Technical logs are retained for a limited period for security and system monitoring purposes.
Protection of Minors
kg996 strictly provides services only to individuals aged 21 or above. We do not intentionally collect any personal information from minors.
Age verification is a mandatory step in the registration process. If a user opens an account by providing false information and it is subsequently proven that they are under 21 years of age, that account will be immediately closed and the stored information will be deleted.
If you are aware that a minor is using our platform, please notify us at [email protected].
Changes to This Policy
kg996 reserves the right to update this Privacy Policy at any time. In the event of significant changes, we will notify you in the following ways:
- A notice will be displayed on the website.
- A notification will be sent to your registered email address.
- The date of the update will be shown at the top of this page.
If you continue to use the service after changes are made, you will be considered to have consented to the updated policy. We therefore recommend reviewing this policy regularly.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your rights regarding your information, contact us through any of the following:
Live Chat
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Get instant assistance through the live chat button on the website.
For detailed privacy-related requests or formal correspondence, email us at:
[email protected]
We typically respond to inquiries within business days. For urgent matters, use live chat where direct support in Bengali is available.