kg996 Terms and Conditions
Please read these terms carefully before using our platform — all matters related to accounts, bonuses, payments, and responsible gaming are clearly explained here.
These Terms and Conditions ("Terms") form a legal agreement between kg996 ("Platform", "we", "us") and you ("User", "Member"). By using the kg996 website or services, you automatically agree to comply with these Terms. If you disagree with any part of these Terms, please refrain from using our services.
We reserve the right to change or amend these Terms at any time. Continued use of the platform after any changes will be taken to mean that you have accepted the revised Terms. We therefore recommend checking this page regularly.
Eligibility and Registration
Eligibility Requirements
To open an account and use the services at kg996, you must meet the following conditions:
- You must be at least 21 years of age.
- You are not registering from a country or jurisdiction where online gambling is prohibited by law.
- You are opening the account in your own name and for yourself — not on behalf of any third party.
- You do not already hold an active or suspended account at kg996.
- You are not on a self-exclusion list for mental health or any other reason.
Account Management
Only one account per user is permitted. If the same person opens multiple accounts, all accounts will be closed and funds held may be forfeited.
- It is your responsibility to ensure that all information provided at registration remains accurate and up to date.
- Keep your login credentials (username and password) completely confidential and do not share them with anyone.
- Notify us immediately of any unauthorized access to your account.
- kg996 may request identity documents and financial records at any time for account verification purposes.
- We reserve the right to suspend withdrawals if verification is not completed.
Deposits, Withdrawals and Payments
Deposit and Withdrawal Policy
kg996 currently supports the following payment methods: bKash, Nagad, Rocket.
- Minimum deposit amount: ৳300 (applicable to each method).
- Minimum withdrawal amount: ৳500.
- Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Deposits and withdrawals must be made only from an account registered in your own name.
- Deposits or withdrawals from third-party accounts are not permitted.
- If suspicious financial activity is detected, we reserve the right to suspend or investigate payments.
- Account verification (KYC) must be completed before withdrawals can be made.
Bonuses and Promotions
kg996 offers attractive bonuses and promotions for its members. All bonuses are granted under the following general terms:
- Welcome Bonus: 120% bonus on your first deposit, up to ৳10,000. Wagering requirement: 15x.
- Each bonus has a specific validity period — once expired, the bonus is automatically cancelled.
- Misusing bonuses through multiple accounts will result in cancellation of all benefits.
- Wagering requirements must be met before any withdrawal from a bonus can be made.
- Certain games or game types may not count towards bonus wagering.
- kg996 reserves the right to change, suspend, or cancel any promotion.
VIP Program: Regular players can be promoted through three tiers — Bronze, Silver, and Gold. Higher tiers offer greater weekly cashback and exclusive benefits.
Gameplay and Prohibited Activities
Gameplay and Fair Play Policy
kg996 is committed to maintaining a safe and fair gaming environment. All games available on our platform are provided by internationally recognized game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt).
- All game outcomes are determined by a certified Random Number Generator (RNG).
- If a technical issue occurs during gameplay, the game will be considered void and the bet amount will be returned.
- We reserve the right to cancel any round if an error is found in a game result.
- If your browser closes or your internet connection drops during a game, the bet amount may not be returned.
- Always bet responsibly and stay within your set limits.
Prohibited Activities
The following activities are strictly prohibited and may result in immediate account closure:
- Money laundering or any other illegal financial activity.
- Using bots, scripts, or automated software to play games.
- Attempting to manipulate or cheat in any game or promotion.
- Creating multiple accounts to take advantage of bonuses.
- Deliberately exploiting any vulnerability or bug in the platform.
- Colluding with other users to predetermine game outcomes.
- Copying or distributing kg996's intellectual property without permission.
Privacy and Responsible Gaming
Privacy and Data Protection
kg996 places the highest importance on the security of your personal information. We use SSL encryption to keep all your data secure. For more details on how we collect and use your data, please visit our Privacy Policy page.
- We do not sell your information to third parties.
- Information may be shared with trusted partners only where necessary to provide our services.
- Information may be provided in response to a lawful request from law enforcement authorities.
- You may contact us at any time to view or correct your information.
Responsible Gaming
kg996 believes that online gaming should be a form of entertainment — never a source of financial stress or addiction. We encourage all our members to play responsibly.
- You can request deposit limits, time limits, or self-exclusion at any time — and we are obliged to honor them.
- If you feel that gaming is affecting your daily life, please visit our Responsible Gaming page.
- No credit or bonus will be given to anyone under the age of 21.
- We may temporarily suspend an account if problematic gaming behavior is identified.
Liability, Disputes and Contact
Limitation of Liability
kg996 will not accept liability in the following circumstances:
- If gameplay is interrupted due to internet connection issues or third-party technical failures.
- If service is disrupted due to unexpected server maintenance or a cyber attack.
- If account information is leaked due to the user's own negligence.
- Due to a change of game provider or the removal of a specific game.
- Any loss arising from registration using incorrect information.
Our platform is provided on an "as is" basis. We make every effort to deliver a safe and reliable service, but our liability for unintentional errors is limited.
Account Closure and Suspension
kg996 may temporarily suspend or permanently close any account in the following circumstances:
- Violation of any clause of these Terms.
- If fraudulent or suspicious activity is detected.
- Failure to cooperate with the verification process.
- At the direction of a legal authority.
- At the user's own request (self-exclusion).
You may also request account closure at any time through our support team. If there is an outstanding balance at the time of closure and there is no evidence of a Terms violation, it will be returned via the registered payment method.
Dispute Resolution
If you have any dispute or complaint, please contact our customer service team directly in the first instance. We are committed to resolving issues as quickly and fairly as possible.
- After a complaint is submitted, we will investigate in a timely manner and inform you of the outcome.
- In disputes relating to game outcomes, the server logs of the relevant game provider will be considered final evidence.
- kg996's decision in dispute resolution is final and binding.
- Any dispute arising from these Terms will be resolved through good-faith negotiation.
Contact and Support
If you have any questions or comments about these Terms, please contact our support team:
- Live Chat: 24 hours a day, 7 days a week — support available in Bengali.
- Email: [email protected]
These Terms were last updated in January 2026. Any future changes will be published on this page with a new date.